Return and Exchange Policy – Paris Smiles Store
At Paris Smiles, we are committed to customer satisfaction and providing the best possible shopping experience. Therefore, we offer a return and exchange policy with the following conditions:
First: Returns
Customers may request a return within 7 days of receiving their order.
The product must be in its original, unused condition, with all accessories, original packaging, and invoice.
Used or damaged products due to misuse cannot be returned.
The product price will be refunded after we receive, inspect, and confirm that it meets the return requirements.
Shipping fees (if applicable) are non-refundable unless the error was made by the store or the product arrived damaged.
Second: Exchanges
Customers may request an exchange within 7 days of receiving their order.
The product must be unused and in its original condition.
If you wish to exchange the product for a more expensive one, you will be responsible for the price difference.
If the replacement product is cheaper, the difference will be credited to your account or refunded according to our store policy. Third: Damaged or Incorrect Products
If you receive a damaged product or one that differs from your order, please contact customer service within 48 hours of receipt and attach photos illustrating the issue.
The store will cover the shipping costs for exchanges or returns in this case.
Fourth: Items Not Covered by Returns or Exchanges
Used products or products that have been opened in a way that affects their resaleability.
Products damaged due to misuse or improper storage.
Products custom-designed or modified according to customer requests.
Contact
For any inquiries or exchange/return requests, please contact Paris Smiles customer service through the store's official communication channels.
Paris Smiles reserves the right to amend this policy at any time in accordance with applicable laws and regulations.
